Data privacy - Business Coaching Online

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Detailed information on data protection can be found in the privacy policy set out below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the controller” in this privacy policy.

How do we collect your data?

Your data is collected, firstly, when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit this website, as soon as you enter the website. This includes, in particular, technical data such as your internet browser, operating system or the time at which the page was accessed.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. If you contact us via the contact form or by other means, we use your information to process your enquiry and to initiate a possible contractual relationship.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this or any other questions concerning data protection.

2. Hosting

We host the content of our website with the following provider:

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter referred to as “Strato”). When you visit our website, Strato collects various log files, including your IP address.

Further information can be found in Strato’s privacy policy: https://www.strato.de/datenschutz/.

The use of Strato is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the secure, stable and reliable provision of our website.

Data processing agreement

We have concluded a data processing agreement with the above-mentioned provider. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data means data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet, for example when communicating by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website is:

Klare Solutions GmbH
Schliepersberg 95b
45257 Essen
Germany

Phone: +49 (0) 17655298208
Email: klare@businesscoachingonline.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data, such as names or email addresses.

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or withdraw consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data, such as retention periods under tax or commercial law. In the latter case, the data will be deleted once these reasons no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data pursuant to Art. 9(1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your end device, for example via device fingerprinting, the processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to comply with a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following sections of this privacy policy.

Information on data transfer to third countries that are not considered secure under data protection law and on transfers to US companies that are not DPF-certified

We use, among other things, tools from companies based in third countries that are not considered secure under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to and processed in these countries. Please note that third countries that are not considered secure under data protection law cannot guarantee a level of data protection comparable to that of the European Union.

We note that the USA is generally considered a secure third country with a level of data protection comparable to that of the European Union. A transfer of data to the USA is therefore permissible if the recipient is certified under the EU-US Data Privacy Framework (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including the recipients of the data, can be found in this privacy policy.

Recipients of personal data

In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We disclose personal data to external parties only if this is necessary for the performance of a contract, if we are legally obliged to do so, for example by disclosing data to tax authorities, if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the disclosure. When using processors, we disclose personal data of our customers only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are possible only with your explicit consent. You may withdraw consent that you have already given at any time. The lawfulness of the data processing carried out before the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR ART. 6(1)(F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract in a commonly used, machine-readable format, or to have it transmitted to a third party. If you request the direct transfer of the data to another controller, this will be done only insofar as it is technically feasible.

Access, correction and deletion

Within the scope of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing, and, where applicable, a right to correction or deletion of this data. You may contact us at any time regarding this or any other questions concerning personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the exercise, defence or establishment of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, be processed only with your consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a member state.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published within the scope of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam emails.

4. Data collection on this website

Cookies

Our website uses so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies within websites.

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them. Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. Since this website currently uses only technically necessary cookies, no consent request is made.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.

If further cookies and services are used on this website, this will be stated in this privacy policy.

Server log files

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

browser type and browser version
operating system used
referrer URL
hostname of the accessing computer
time of the server request
IP address

This data is not combined with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of the website; for this purpose, server log files must be collected.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent may be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiry by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all resulting personal data such as your name and enquiry, will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The data you send to us via contact enquiries will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies, for example after your request has been fully processed. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

5. Plugins and tools

Google Fonts (local hosting)

This website uses so-called Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers is established in this context.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Wordfence

We use the security plugin “Wordfence” on this website. The provider is Defiant, Inc., 1700 Westlake Ave N Ste 200, Seattle, WA 98109, USA (hereinafter referred to as “Wordfence”).

Wordfence is used to protect our website against unwanted access, brute-force attacks, malicious code and other security-related incidents. In this context, Wordfence may process, in particular, IP addresses, proxy IP addresses, URLs accessed, HTTP headers, HTTP request data and security-related event data. In addition, data of administrators or registered users may be processed insofar as this is necessary for security functions.

The processing is carried out to safeguard our legitimate interests in the integrity, confidentiality and availability of our website and to prevent unlawful access to our systems (Art. 6(1)(f) GDPR). Based on our configuration, Wordfence is used exclusively for security purposes. Processing takes place only to the extent technically necessary to protect the website.

We have concluded a data processing agreement with Defiant. According to the current contractual framework, the EU Standard Contractual Clauses are also incorporated into the contractual data protection provisions. The transfer of personal data to the USA is based on these safeguards.

We have configured Wordfence so that the scope of data processing and data transfer is limited to what is necessary for security purposes.

Further information can be found in Wordfence’s privacy policy at https://www.wordfence.com/privacy-policy/ and in Wordfence’s GDPR information at https://www.wordfence.com/help/general-data-protection-regulation/.

Privacy Policy